Shipping Policy

Free Standard Shipping Across the United States

scrubdaddy limits shipping service to eligible United States addresses. Every qualifying U.S. order receives free standard delivery. For decision-making before checkout, this section allows customers to evaluate the effect of carrier and weather disruption when deciding whether to submit a request.

Taxes and Shipment Assistance

Customers must submit a complete and accurate U.S. delivery address. We will try to correct a reported address before fulfillment, but cannot promise changes after processing begins. To support an informed purchase, this presentation keeps attention on merchant-paid remedies for shipment problems in a way that preserves the policy’s stated meaning.

We calculate and collect legally required sales taxes at checkout. When an order is damaged, faulty, mis-shipped, or incomplete, contact support@scrubdaddystudo.shop or 512-577-0770. Any approved return needed to correct the problem is merchant-funded. For an understandable next step, the rule is framed to clarify free standard shipping and its coverage in a way that preserves the policy’s stated meaning.

When an Order Ships

Our usual processing period is 1–2 business days, measured in business days rather than weekends or U.S. public holidays. After dispatch, estimated carrier transit is 4–6 business days. To keep the process transparent, the stated approach makes it easier to identify the effect of carrier and weather disruption while reviewing the store’s responsibilities.

We send tracking details as soon as the carrier accepts the shipment. Carrier disruption, weather, inaccurate addresses, seasonal volume, or events outside reasonable control can affect the estimate. For a predictable customer experience, this description is intended to distinguish the U.S.-only delivery scope in a way that preserves the policy’s stated meaning.

Merchant Information

Store name: scrubdaddy

Email: support@scrubdaddystudo.shop

Phone: 512-577-0770

Address: 4671 Clover Dr, Hillsdale, Michigan, 49242, United States

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).